Help >> Setup Search Tab FAQ BadBlue Discussion     Email support Setup Search Tab FAQ How do I setup the search tab? 1) Click on the Manage tab 2) Click on the Setup search tab link 3) Click the Browse button to select a file to share. Even if you want to share the entire folder, choose a single file from that folder and press the OK button. 4) Check the Share all files in the folder checkbox if all files - and subfolders - can be searched. 5) Press the Share button to share the file or folder. How do I setup full-text searching? 1) Click on the Manage tab and then on the Setup search tab link 2) Scroll down the Setup search page to view the advanced search settings (see illustration at right) 3) Select Yes for the setting Allow full-text searches. 4) Optional: add more file types for full-text searching (e.g., .DOC,.TXT,.XLS). Each file type should be named using a period and the file extension and separated by a comma character. 5) Press the Save changes button. Changes will take effect immediately. How do users perform full-text searches? Once full-text searches have been defined (above), the search tab will display a Search contents of files checkbox (see illustration at right). The user now has the option to search by file title - if the checkbox is left unchecked. Or the user can search the contents of files if the box is checked. Note that only the file types defined as full-text (in the setup, above) will be searched. How do I adjust the search results page refresh interval? 1) Click on the Manage tab and then on the Setup search tab link 2) Scroll down the Setup search page to view the advanced search settings (see illustration at right) 3) Change the page refresh delay (number of seconds between refreshes) and the page refresh count (number of times to redraw the search results page before timing out) settings. 4) Press the Save changes button. Changes will take effect immediately. Common search tab questions and answers Problem: I need to password-protect the search results page so that only logged-in users can see the names of my files Solution: use the following steps to password-protect the search results page: Click on Manage >> Setup seach tab Click the Browse button and choose the search.htx file in the BadBlue installation directory (usually BadBlue is installed to c:\program files\badblue\pe or \ee) Make sure the Share all files in this folder checkbox is NOT checked Press the Share! button Click on Manage >> Password-protect files Select the search.htx shared area Press the Require user authentication button Now users will be required to authenticate (log-in) before they can view the names of any files after a search. Note that they will only have to log-in the first time they search. Problem: My users search and get the right results but can't download any of the files... why not? Solution: Use the Manage >> Set search options menu to define the My IP address field. Enter your domain name (e.g., jsmith.dyndns.org) or your external IP address. See the Troubleshooting Guide if you don't know your external IP address. Press the Save changes button, then exit BadBlue completely and restart (from the Windows Start menu) for the changes to take effect. Problem: How do I prevent users from downloading copies of my Office files, but allow only 'Live views'? Solution: Use the Manage >> Setup seach tab menu. Change the Allow live views only setting to Yes. Press the Save changes button. Problem: Why do files in a shared folder not appear in search results? Solution: Use the Manage >> Setup seach tab menu and scroll to the bottom of the page. Press the Refresh indexes button; this will reload the cache of files that BadBlue returns as valid search result files. This step may be necessary if you've added or removed files from a shared folder since starting BadBlue. If this does not solve the problem, exit and restart BadBlue. A failed search can occur if the port number is changed without exiting and restarting.