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Help >> Security >> Defining Users FAQ

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Defining Users FAQ

How do I define user accounts?

User accounts are necessary before password-protecting your files. You can define users in one of two ways:

> Using the Manage >> Define users menu
> Letting Windows 2000, XP, etc. manage users for you

The Manage >> Define users menu lets you create user-names and passwords which you can distribute to colleagues and/or friends.

[New feature] BadBlue can also recognize users defined in your Windows system.


How can I define users in Windows?

Depending upon the version of Windows, you can define users through:

> Control Panel >> Users (or User Accounts)
> Microsoft Management Console's Local Users and Groups snap-in
> Microsoft Management Console's Active Directory Users snap-in

BadBlue will recognize Windows users as valid accounts for use of the server, if you've decided to password-protect certain folders or files.


How do I remotely administer BadBlue?

From the Manage >> Define users tab, create a user-name, password and also check the Remote administrator? checkbox.

If you check the Remote administrator box, that user account will be permitted to use the Manage tab from other computers (caution: only check this box for yourself or other highly trusted users).

How does Password-protection work with users?

The Manage >> Password-protect files menu lets you:

Choose a shared area
Choose users

The Shared area field lets you select from one of the shared areas that you have defined using the Manage menu (Setup search tab or Setup folders tab).

The Choose users lets you specify one or more users (e.g., Arnold,Jeb,Michael) who will have access to the shared area. Note that if more than one name is listed, each name should be separated by a comma.

Note: if you leave the Choose users field blank, any logged-in user will have access to the shared area... but they will still be required to log-in first. Leaving the Choose users field blank is an easy way to let any valid user access the area, but still deny access to anonymous users (who have not logged-in).

You can choose user names that you have defined in BadBlue or users that are defined on the local Windows system.


Can each user have their own area for uploads?

Yes! [New feature] If you would like users to have secure upload/download capability in their own folders - keeping their files separate from one another - you can simply change BadBlue's upload type. See the Upload FAQ page for more information.


Do external users see my Manage and Help tabs?

No! Starting with version 2.61, remote users can not see either the Manage or the Help tabs. Consider the following example. When you run access BadBlue locally (meaning you use the browser- based interface on the same machine where BadBlue is installed), you will see both the Manage and Help tabs:

Local access to BadBlue user interface

Remote users, however, will see a slightly different main page. Instead of seeing all of the tabs, they will only see a minimal set:

Local access to BadBlue user interface

How do Remote Administrators get to the Manage Tab?

Great question! If you've configured yourself to be a Remote Adminitrator, how do you get to the Manage tab, since it doesn't appear to remote users? There is still a link to the Manage tab available. Notice the red arrow near the bottom left of the screen shot, below.

Local access to BadBlue user interface

If you've set up a user account as a remote administrator, clicking on this small link at the bottom lefthand side of the page will allow you to perform remote management, once you've logged on correctly.

What are 'named users' in BadBlue Enterprise Edition?

For most of BadBlue's features, you can define and use as many user accounts as you need. However, to take advantage of BadBlue's Excel collaboration features, you will need to have licenses for each 'named user account' that will access shared spreadsheets.

For example, say you've defined user accounts for Alice, Bob, Carol and David. If all four users are going to update Excel spreadsheets, you will need at least four (4) 'named user' licenses.

In BadBlue Enterprise Edition, you can review your current licensed user count -- and add purchased licenses -- using:

Help >> Manage user licenses

BadBlue Enterprise Edition, by itself, includes a single named-user license for Excel collaboration. You can purchase additional User Expansion Packs to add to the current licensed user count.

Buy Now!
Purchase User Expansion Packs


If you have questions about licensing or need to purchase bulk quantities of licenses, please email the Sales Department.