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Other users can't see my PC, why?
Please review the Troubleshooting guide
for a step-by-step review of letting
external users can connect with your PC.
How can other users browse to my PC?
You'll need to provide them with either an IP address or
a domain name.
The easiest way to let users find your PC is to get a domain name.
For example, DynDNS is a dynamic naming service that allows you to
sign up
for a free domain name such as jsmith.dyndns.org.
For more detailed instructions on getting a domain name through
DynDNS (for which BadBlue has built-in support), see the question
and answer at right or visit the Dynamic DNS
Help Center.
If you would like to let users surf to your PC using an IP address,
but you don't know what your IP address is, you can
use the Windows command prompt (on Windows 95, 98 and ME,
run the command prompt using
Start >> Run >> command
; on Windows NT, 2000 and XP, use:
Start >> Run >> cmd) and
type:
ipconfig [Enter-key]
Look for the message near the top of the
command window which reads "IP Address. . . . . . . . . : ??.??.??.??". The
actual numbers represented by question-marks is
your current IP address and if you have a direct Internet
connection, you can email this address to colleagues or friends
and they can surf to your PC directly.
Your friends and colleagues can
simply enter the IP address into their web browser's address bar
(e.g., "http://11.22.33.44") to surf to your PC. If you changed
your port number from the default port 80, they'll also have
to specify the port number (e.g., if you're using port 7777,
they'll enter "http://11.22.33.44:7777" in their web browser's
address bar).
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Still need help with your connection? Are your friends
or colleagues still unable to surf to your web server? The web
site CableWebServer.com
has an excellent troubleshooting guide
to help your identify and fix problems with remote access to your PC.
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Why are answers delayed the first time I search?
To provide better performance during searches, BadBlue indexes the shared files
on your machine the first time you search. If you have a large number of files
and subfolders, the indexing operation can take from several seconds to a few
minutes during the first search operation.
When you add a new shared folder, BadBlue will index it individually. If the
new folder contains many files and subfolders, this operation will also require
additional time to complete.
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My IP address changes each time I connect. Is there an easy way to get a DNS name?
Yes. You can use a dynamic IP mapping service which will give you a DNS name
regardless of your IP address. For example,
DynDNS
is a domain naming service that allows you to
sign up
for a domain name such as jsmith.dyndns.org.
A naming service makes your computer accessible continuously
by associating a domain name of your choice to your currently assigned IP address.
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Starting with version 2.1,
BadBlue includes a Dynamic DNS client that allows you to easily
set up your own DNS name through DynDNS.org.
For complete instructions, visit the
Dynamic DNS Help Center
or install a copy of BadBlue and
click on Manage >> Manage domain name
so that you can configure the name.
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If you would simply like to find out your own current IP address,
you can select the Connect to friendly machines menu
option. Text near the top of the page will specify your current
IP address or DNS name, which you can then email to
friends or colleagues.
I copied files into a shared folder; why don't they appear in search results?
Select Manage Shared Files and then press the Refresh Indexes button.
This will rebuild the indexes that represent the high-speed version of your
shared folders.
BadBlue indexes shared files when you perform the first search operation after
starting the system. BadBlue also indexes a specific folder when you add it to
your shared folder list.
If I share a folder, are its subfolders automatically shared too?
Yes. BadBlue automatically indexes any subfolders in a shared folder. If you would
like to specify only individual files, choose the specific file and make sure
the Share all files in this folder checkbox is turned off.
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